I often hear people in product and executive roles say, "Let's make this feature flexible and customizable." In my experience, this is a product/design smell. It often happens because the product team hasn't done the hard work of deeply understanding the struggles and deciding on a particular solution. Instead, they're passing that work to the customers.
I'm always....perplexed by this. Betting on everything is NOT the same as hedging your bets (just as not being wrong is not quite the same as being right) Democracy is a fine way of managing shared governance...but I can't make the leap to seeing it as a product strategy.
Well said., Ilya.
I'm always....perplexed by this. Betting on everything is NOT the same as hedging your bets (just as not being wrong is not quite the same as being right) Democracy is a fine way of managing shared governance...but I can't make the leap to seeing it as a product strategy.